New Patient Information
We do not overbook appointments and your time is yours. In order to continue to provide such personalized care, we ask for serious inquiries for appointments only and require a $50 deposit to hold your appointment. This $50 is deducted from your office visit. Please note initial visits for skin concerns is $125 and for hair loss concerns is $250. All follow up appointments are $90. If scheduling an appointment online, please be ready to make the $50 deposit by invoice. We will submit a claims form to your insurance for our services for reimbursement purposes.
If you are interested in joining our Concierge Dermatology Service, please contact our office for a consultation at (404) 474-2301.
Preparing For A Hair Loss Consultation
Dr. Hill understands that every detail in the history and exam is crucial when assessing for hair loss. Please do not wash hair for 48 hours prior to your initial visit. Additionally, please remove any sew-ins, lace-fronts, braids, extensions, and other “glued-in, braided-in, sewed-in, or semi-permanent” styles so Dr. Hill can thoroughly assess the scalp. Lastly, please do not apply any camouflage products on the day of the exam (48 hours if possible) as this may affect visualization of the scalp. Please bring any biopsies and medications used in the past or be prepared to provide provider information to obtain this information if possible.
Preparing For A Full Body Skin Exam or Skin Care Exam
Please arrive with no make-up on or be prepared to remove the make-up so Dr. Hill can thoroughly evaluate your skin including your face.
Preparing For A Nail Exam
Please keep nails free from nail polish for 2 days prior to the appointment so no staining is visible and nails can be assessed for texture, appearance, and color.
I Have Had Treatments In The Past. Will Dr. Hill Need Those Records?
Dr. Hill wants to ensure she is not repeating any treatments you may have used in the past. Obtaining records from your previous physicians is helpful.
We currently accept and bill insurance for our services with a selection of insurance networks. We must emphasize that your health is our primary concern, regardless of your insurance. Because your insurance policy is a contract between you and your insurance company, please check with your insurance carrier to determine any pre-existing limitations or other benefit restrictions that you may have PRIOR to your appointment. We will file your insurance as a courtesy and assist you in any way we reasonably can to help get your claims paid. Your insurance company may need you to supply certain information directly. It is your responsibility to comply with their request. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim. Most insurance companies do not cover 100% of services and there is a portion that is your responsibility.
There are several patient responsibility components that may apply to an insurance payment:
- Co-pay – a set dollar amount per office visit that is the patient’s responsibility.
- Co-insurance – a percentage of the charge that is the patient’s responsibility.
- Deductible – a set annual amount that the patient is responsible for paying prior to his or her insurance making a payment.
SOCAH Center does not set or determine the cost of your visit should you choose to use insurance. Because of the contract you have with your insurance company, we are obligated to collect payment from you for your portion of the balance. All co-payments, co-insurance, and deductibles must be paid at the time of service.