New Patient Information
Here at SOCAH Center, we do not overbook appointments. Therefore, your time is your time. In order to continue to provide great personalized care, we ask that you complete your patient portal before arriving at your appointment. Now that you are scheduled for your appointment you will receive an email asking to confirm your email. The subject line will read: Email verification Request from SOCAH Center Office for SADIO Patient Portal. Please check your inbox and spam folder. Once your email has been verified, you will also be prompted to register with our patient portal SADIO.com. This patient portal will provide you with useful information pertaining to your well-being. Simply click on the link below to verify your email address and register with SADIO.com, so that our office can effectively communicate with you. This must be completed by all patients before your appointment so that it does not run into your appointment time with Dr. Hill. If you are a cash patient there is a required $50 non-refundable deposit to hold your appointment. The $50 is deducted from your office visit. Please note initial visits for skin concerns is $250 and for hair loss concerns is $250 and all follow-up appointments are $100. When you arrive for your appointment the balance is due at that time. If you are unable to make your appointment on time we do offer all patients a 5 Min grace period. If you are unable to make it you may be asked to reschedule or change to a virtual visit. If you arrive late to your appointment there may be a $10 late charge assessed at that time.
Preparing For A Hair Loss Visit
Dr. Hill understands that every detail in the history and exam is crucial when assessing for hair loss. Please do not wash hair for 48 hours prior to your initial visit. Additionally, please remove any sew-ins, lace-fronts, braids, extensions, and other “glued-in, braided-in, sewed-in, or semi-permanent” styles so Dr. Hill can thoroughly assess the scalp. Lastly, please do not apply any camouflage products on the day of the exam (48 hours if possible) as this may affect visualization of the scalp. Please bring any biopsies and medications used in the past or be prepared to provide provider information to obtain this information if possible.
Preparing For A Full Body Skin Exam or Skin Care Exam
Please arrive with no make-up on or be prepared to remove the make-up so Dr. Hill can thoroughly evaluate your skin including your face.
Preparing For A Nail Exam
Please keep nails free from nail polish for 2 days prior to the appointment so no staining is visible and nails can be assessed for texture, appearance, and color.
I Have Had Treatments In The Past. Will Dr. Hill Need Those Records?
Dr. Hill wants to ensure she is not repeating any treatments you may have used in the past. Obtaining records from your previous physicians is helpful.
We are currently in-network with Blue Cross Blue Shield, Aetna, Cigna, Humana, United Healthcare, Tricare, and Medicare. We must emphasize that your health is our primary concern, regardless of your insurance. Because your insurance policy is a contract between you and your insurance company, please check with your insurance carrier to determine any pre-existing limitations or other benefit restrictions that you may have PRIOR to your appointment. Your insurance company may also need you to supply certain information directly. It is your responsibility to comply with their request. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim. Most insurance companies do not cover 100% of services and there is a portion that is your responsibility.
There are several patient responsibility components that may apply to an insurance payment:
- Co-pay – a set dollar amount per office visit that is the patient’s responsibility.
- Co-insurance – a percentage of the charge that is the patient’s responsibility.
- Deductible – a set annual amount that the patient is responsible for paying prior to his or her insurance making a payment.
SOCAH Center will verify your insurance before your appointment but we cannot determine the exact cost of your visit should you choose to use insurance. Because of the contract you have with your insurance company, we are obligated to collect payment from you for your portion of the balance. All co-payments, co-insurance, and deductibles must be paid at the time of service.
We look forward to your first visit!